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Web hosting reviews from 4,513 social media users.

hostingreviews.io | Oct. 8, 2014 | 1 min read

This is a great site that I did not know existed until Brian Krogsgard mentioned it in his recent article about Pagely. I'll be sharing this one when I run across discussions on hosting which seems to be at least once a week on Facebook.

24 votes   Flag
Deleted Account

Hey, thanks for the share. I was surprised and pleased to see Brian mention my new project in his article.

It's good to note HostingReviews.io has zero affiliate links, which is what creates so much distrust with hosting review sites in general (and for good reason).

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Olaf Lederer

Nice website, but the results are misleading for many people. You really need to read all the tweets, because many "bad reviews" are not really a review, but just a "cry for help". The site is also not complete, how about vps.net? They are so many tweets about theme.

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Vladimir Prelovac

Great effort Steven! Real gem!

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Mark Gavalda

It's an awesome and a much needed project. Good luck with it Steven!

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Tim Nash

It's an interesting idea, but as Olaf says really not something to rely on, Social Media often focuses on the negative and not the positive. Rarely do we tweet, "I really like my hosting company" just randomly, rather even positive comments will be born out of some negative event, which they subsequently handled well.

Still sentiment analysis is always fun :D

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Vladimir Prelovac

Wow that just gave me a great idea for a managewp.org resource :)

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Deleted Account

Thank you Vladimir and Mark.

I appreciate your feedback Olaf and Tim.

Olaf, every tweet is human-processed. My general approach is to exclude tweets directed only at a host for help (everything else is regarded as an experience intended for the public to know about). I'd appreciate your help improving if you want to report some tweets classified in error: hostingreviews.io/contact (a "Report" button is planned). At launch there are about 50 hosts with plans to add more with time. I'd like to track as many as have enough tweets to generate a score from.

Tim, it is true that people tweet more about negative experiences but this does not affect rankings because the scores are based on the ratio of positive to negative tweets. If people didn't make positive statements then scoring would be impossible but fortunately people do (about 40% of the tweets are positive). The playing field is level for all hosts so the overall picture should generally be accurate as a guide.

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Tim Nash

Not sure you really got what I was saying:
Let's imagine the following scenarios:

"My host is amazing" - without any prompting, not likely maybe if prompted to talk about their host
"My shitty host is down again" - A much more likely tweet
"yey my host support was so great during the downtime" again a more likely tweet

What this means is you are actually going to have a positive bias towards hosts people are having a negative reaction to. As the ratio to good to bad tweets are going to be triggered primarily from an initial tweet, with positive tweets being in response to that negative tweets. Meanwhile more positive hosts, with less general complaints, will have limited opportunity to gain positive tweets as nothing negative is happening to them.

You could argue that bad thing happen and so that's not an issue and really you are showing more the reaction of people to crisis then the norm which would be valid. But what it doesn't give you is an overall or accurate guide to peoples opinion of their host day to day.

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Deleted Account

I reread your original comment. Could you please give me an example of the bias in action using numbers? I either understand what you're saying and disagree or I'm misunderstanding. It seems to me that each host has equal opportunity to create a good experience from each individual bad one, whether they are a more positive or negative host. I can see how this would affect quantity but not score / rank.

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Lisa League

I think it's just another way to consolidate information that people are already looking for anyway. I've seen so many hosting discussions in different groups on social media, that this seems like something that many would find useful.

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Deleted Account

That's my thought too, Lisa. My advice has been to ask friends and colleagues for hosting advice since most review sites are shams. I see a lot of those questions being asked on Twitter which is great but might as well take a peek at what "everyone" on Twitter is saying too. Sometimes asking friends doesn't provide a complete enough picture (twitter.com/maureenogle/status/519201595427287041)

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