Welcome to ManageWP.org

Register to share, discuss and vote for the best WordPress stories every day, find new ideas and inspiration for your business and network with other members of the WordPress community. Join the #1 WordPress news community!

×

Business | richtabor.com | 17 days ago

GoDaddy Acquires CoBlocks, ThemeBeans and Block Gallery — Rich Tabor

Congratulations to Rich Tabor and crew. GoDaddy has proved a pretty good steward of its acquisitions so far. I suspect we'll see more larger companies snapping up block collections.

GoDaddy Acquires CoBlocks, ThemeBeans and Block Gallery — Rich Tabor

Business | richtabor.com | 17 days ago

I’ve made a number of things as a WordPress “maker” — most notably ThemeBeans, CoBlocks, and Block Gallery. My mission and clear focus through building products has always been to deliver a phenomenal WordPress experience. It’s the foundation upon which my career is built. And while it’s been a fantastic experience so far, it almost feels like I’m just getting started — in such a good way.
A few months ago, GoDaddy approached me with an idea to build the next wave of WordPress innovation together. After getting to know the WordPress leadership at GoDaddy, I could feel the universal passion that every person I met shared for WordPress — and even more so for the folks who rely on WordPress every single day. That’s right up my ally, and something I could definitely get behind.
Today, I am thrilled to announce that CoBlocks, ThemeBeans, and Block Gallery have been acquired by GoDaddy, and I will be joining the team as the Senior Product Manager of WordPress Experience. Together, we’ll make a real difference on how millions of folks use WordPress everyday on GoDaddy’s Managed WordPress platform and beyond.
Read the full

30 min read Brian Jackson
Business | kinsta.com | 7 days ago

Why Trying to Be a Sysadmin to Save $20/Month Is a Bad Idea

So you want to be a sysadmin and manage your own servers and WordPress sites? Check out why this usually is a bad idea and could cost you more time and money in the long run.

Why Trying to Be a Sysadmin to Save $20/Month Is a Bad Idea

Business | kinsta.com | 7 days ago

Time and time again we see users on forums and social media complaining that managed WordPress hosting is a big waste of money. Their reason? It’s much better to manage your own server. Unfortunately, they never mention what all this actually entails. To a casual WordPress user, this can definitely give the wrong impression. It sounds easy and cheap, but the end result is you’ll probably end up spending a lot more time and money than you think. You’re probably thinking, “you guys are a managed WordPress hosting company, so aren’t you a little biased?” Perhaps, but we also have the advantage of seeing the perspective of both sides. We have sysadmins on the Kinsta team that manage all of our own servers for clients, and therefore, we know what it takes to do this properly and why for most of you, being a sysadmin is actually a bad idea. In fact, in some scenarios, it can be a downright nightmare. Being a sysadmin takes a lot of patience, skill, and you have to really enjoy fixing things that break!
Besides our own team, we also get to see all the feedback from clients who have previously tried to manage everything themselves. Once they arrive at a managed

4 min read WebDevStudios
Business | webdevstudios.com | 17 days ago

Why a Retainer Might Be a Better Option for Your Website Project

Is a retainer a better fit for your website project? WebDevStudios Director of Business Development, Jodie Riccelli, examines why it might be.

Why a Retainer Might Be a Better Option for Your Website Project

Business | webdevstudios.com | 17 days ago

Is a retainer a better fit for your website development project? On the first day of class of my freshman year of college, our professor walked into the room and said something I will never forget:
Have you heard about this thing called the World Wide Web yet?
My classmates and I looked around the room at each other shaking our heads no. My only context in regards to the WWW was that the military used it and I could somehow magically send emails with my new college email address.
Fast forward, let’s say a few years (wink-wink), and here I am working in an industry that didn’t exist when I was in college. Moral of the story—technology changes fast. Developers and engineers are charting the course. Your users are setting the pace.
As the owner of a website, I believe you have a responsibility to keep that website up to date, in line with best practices, inclusive for all, and engaging. Given the speed that tech changes, in order to uphold your responsibility you must be ready for anything, i.e, “in omnia paratus” for all you “Gilmore Girls” fans out there.
If it seems overwhelming to keep up with your website responsibilities and, more importantly,

7 min read Alex
Business | wp-modula.com | Mar. 25, 2019

The Best WordPress Hosting for Photographers & Creatives » Modula

Are you a photographer using WordPress struggling to choose the best hosting plan for you?

The Best WordPress Hosting for Photographers & Creatives » Modula

Business | wp-modula.com | Mar. 25, 2019

Are you a photographer using WordPress struggling to choose the best hosting plan? Well, you’ve made it to the right place!
In this post, we’ll be taking a look at the best ways you can host your website.
In case you don’t have the time to stick around, here’s the brief rundown – Bluehost and Kinsta are our two favorite web hosts!
And Kinsta is hands-down the best managed WordPress hosting money can buy. If reliability & speed matter to you, Kinsta is a no-brainer.
Regardless of whether you’re on a budget or are willing to spend some extra money for that extra peace of mind we’ve got you covered.
After years of trying and experimenting with a large range of different web hosts, we’ve been able to identify what works, what just doesn’t and, more importantly, who each of the following options are most suitable for.
There are generally three ways to go when it comes to hosting:
Shared WordPress Hosting (Very Common)
Managed WordPress Hosting (Common)
Self-Managed WordPress Hosting (Uncommon)
Before we jump into the advantages and disadvantages of each, let’s take a closer look at what we mean when we refer to WordPress hosting

Business | indiehackers.com | 24 days ago

Generating $10000+ Per Month From A Freemium WordPress Plugin

The journey of launching and growing TranslatePress, our latest WordPress multilingual plugin, featured on Indie Hackers.

Generating $10000+ Per Month From A Freemium WordPress Plugin

Business | indiehackers.com | 24 days ago

Used by 100,000+ website owners to extend their WordPress projects Profile Builder is the all in one user registration and management plugin for WordPress.
Learn More
Accept user payments, create subscription plans and restrict content on your membership website.
Learn More
Develop intuitive WordPress sites, easily manageable by your clients, in half the time and without writing any PHP code.
Learn More
Translate your site directly from the front-end, with full support for WooCommerce, complex themes and site builders.
Learn More
What Our Users Have To Say
How much easier would your job be, if the plugins you used in your project are well supported, tested and developed with both the developer and the end user in mind?
“I tried out several other plugins and this one was able to do exactly what I wanted! It is highly customizable and the support is excellent.”
“The direct, ease-of-use makes this plugin a step above the rest for any customization you may need to make to a website. A very short learning curve and I'm no longer stuck spending time looking for suitable theme that incorporates all the features a client may need.”
“I strongly recommend this plugin

10 min read Tevya
Business | starfish.reviews | 15 days ago

4 Ways to Turn Negative Reviews into Positive Marketing

Negative reviews don't have to be all bad. Lyn shares 4 ways you can turn those 1-star lemons into lemonade.

4 Ways to Turn Negative Reviews into Positive Marketing

Business | starfish.reviews | 15 days ago

Many businesses go out of their way to avoid receiving negative reviews. Some even have a poor approach when it comes to responding to such reviews. They’ll deliver canned responses, shift the blame to customers, and avoid correcting their own mistakes. Still, it’s perfectly okay for you to fret over negative reviews. After all, numerous studies have revealed data proving the importance of positive reviews and the influence they have on consumers. It’s only natural for a business to want to minimize the number of negative responses they receive.
It may surprise you, but negative reviews don’t need to be scary. It all boils down to the way you approach them.
In this post, we’re going to cover a few different ways you can turn negative reviews into positive marketing opportunities. First, let’s review why you shouldn’t sweat negative responses.
Why You Shouldn’t Worry About Negative Reviews
The world of business is a tumultuous battlefield that can be difficult to navigate without getting hit. It’s easy to become pessimistic about it all, especially negative reviews. Nevertheless, these types of reviews don’t need to lead to

66 min read Vova Feldman
Business | freemius.com | Feb. 27, 2019

Selling WordPress Plugins and Themes From A Website - All Best Practices In 1 Place

Best practices for selling WordPress plugins/themes: Selecting which products to develop, business model, and the right sales platform.

Selling WordPress Plugins and Themes From A Website - All Best Practices In 1 Place

Business | freemius.com | Feb. 27, 2019

Gone are the days in which you could wrap a few PHP functions into a WordPress plugin or even quickly convert a PSD file into a generic WordPress theme and successfully sell them as an end product to thousands of site owners. Even though the WordPress’ market share only keeps growing – in today’s market, this does not fly. There’s just too much competition out there for selling WordPress plugins and themes, and the average customer now knows exactly what they’re looking for and is less likely to buy a pig in a poke. This complete guide includes all of the best practices for selling WordPress plugins and themes from your own website: from deciding on a sustainable product and a business model that makes sense, then narrowed down to pricing it correctly, while collecting usage data and user feedback. All with the final goal of turning it into a thriving business in today’s rugged commercial WordPress ecosystem.
This complete guide includes all of the best practices for selling WordPress plugins & themes from your own websiteTweet
While the market is indeed becoming increasingly crowded and difficult to navigate, it is important to learn how to separate

6 min read WebDevStudios
Business | webdevstudios.com | Jan. 29, 2019

How Page Builders Can Help Your Team Create Better Websites

WordPress Page Builders have a controversial history, but things have changed. Read this and learn how Page Builders can help your team.

How Page Builders Can Help Your Team Create Better Websites

Business | webdevstudios.com | Jan. 29, 2019

WordPress Page Builders have a controversial history. Early visual design tools for WordPress were clunky and, behind the scenes, outputted code that was slow-loading and poor in quality. Not only that, Page Builders were often bundled together with WordPress themes, which made it very difficult to change themes or reuse any of a page’s copy and imagery without rebuilding. It’s no surprise that many developers and WordPress veterans avoided Page Builders and opted to hand-code pages using HTML and CSS. These days, things are very different. Page Builders have matured and instead of slowing down content creation workflows, they speed them up and enable more people to be involved in the website building process. This might sound like a “too many cooks in the kitchen” situation, but as companies and teams grow, individuals that make up those teams tend to specialize.
With a visual design tool, like a Page Builder, your copywriter can work on writing while a designer imagines the aesthetics, branding, and visual direction. A marketing team can A/B test and optimize funnels while a translation team works on localization. Anyone that’s involved with the website

6 min read Matteo Duò
Business | matteoduo.com | Mar. 17, 2019

How many reviews does a WordPress plugin get?

A deep dive into the data from 950+ popular WordPress plugins highlighting the review to install ratio for each segment and their average.

How many reviews does a WordPress plugin get?

Business | matteoduo.com | Mar. 17, 2019

Here’s an interesting question: what’s the average percentage of users who leave a review for a WordPress plugin? Before you say a number, let me provide you with a little context here:
As of today, there are more than 54K plugins listed in the WordPress repository and:
All of them are free to use
All plugins provide some functionality, no matter whether you deem it useful or not. In fact, any plugin developer has to provide minimal working functionality to their plugin when submitting it to have it listed
WordPress powers up 33% of the entire internet
Which means:
Thousands of plugins free to use means low entry barriers in term of attracting new users
Minimum functionality guaranteed means all plugin do something, hence there’s likely a small group of WordPress users out there who are looking for that functionality. Having it for free is a strong driver
33% of the Internet means lots of people are using plugins and constantly search for them
So, having said that:
What do you think it’s the average percentage of users who leave a review on the WordPress repository?
Think of a number (but don’t get too attached to it).
I’ll tell you what it is in

8 min read robert Abela
Business | kinsta.com | Jan. 25, 2019

Kinsta Kingpin: Interview with Robert Abela

Yours truly interviewed by Kinsta on how I started my WordPress plugin business, what challenges I found along the way and much more. Hopefully it inspires those who are thinking of getting started, the same as others inspired me.

Kinsta Kingpin: Interview with Robert Abela

Business | kinsta.com | Jan. 25, 2019

Robert Abela is the CEO and founder of WP White Security, a European based company which develops WordPress security plugins. They also blog about all things related to WordPress security. You can find Robert on Twitter and LinkedIn. This is our recent interview with him, as part of our Kinsta Kingpin series.
Q1: What is your background, & how did you first get involved with WordPress?
In 2013 I was a product manager at a security software company, and we needed a blog for our website to share our research findings. After reviewing a few solutions, we chose WordPress. As a security software company, we were also interested in the security side of WordPress and were quite surprised by how much of an easy target WordPress was back then. We had developed an online security service for WordPress ourselves, but it never really took off.
When we started using WordPress, I also started following the WordPress community and was surprised by the number of people making a living from WordPress. I decided to go solo and start offering WordPress security services – I started cleaning hacked websites and doing security hardening. While freelancing I needed an activity log solution for

10 min read Codeinwp
Business | codeinwp.com | Jan. 18, 2019

2018 in Review and How Gutenberg Will Change Page Building - Transparency Report #47

All of the latest news from CodeinWP, Themeisle, and Revive Social. What worked and what didn't in 2018. Plus, WCPune.

2018 in Review and How Gutenberg Will Change Page Building - Transparency Report #47

Business | codeinwp.com | Jan. 18, 2019

Welcome to the 47th edition of the monthly transparency report (for December 2018). In this series, I go through what’s happening in the business and discuss our projects, plans, wins and struggles. Click here to see the previous reports. With the new year well under way, it’s perhaps a good moment to look back at 2018 and evaluate the progress we made, the challenges we faced, all the good and bad things, and also discuss what we’re planning to accomplish in 2019.
Let’s get right to it:

4 min read WebDevStudios
Business | webdevstudios.com | Mar. 14, 2019

Pace Foods Plus Beaver Builder Equals One Hot Website

Website design and development agency, WebDevStudios, used WordPress and Beaver Builder to create a website for salsa brand, Pace Foods.

Pace Foods Plus Beaver Builder Equals One Hot Website

Business | webdevstudios.com | Mar. 14, 2019

Not many workdays include picante sauce, salsa and queso, but when Campbell’s Soup Company (CSC) had a desire to standardize their web development across their consumer packaged goods brands, they came to WebDevStudios (WDS) because of our longstanding, trusted partnership. Starting with the Pace Foods website was as natural of a choice as their thick and chunky salsa. Our approach was simple: develop a few custom modules and utilize the out-of-the-box modules to rebuild the site. For us, Beaver Builder was the solution.
Why was Beaver Builder the right choice for this project?
Since the overall goal for CSC was to standardize their web development, “Beaver Builder seemed like the perfect tool to help them deploy sites uniformly and quickly,” explains Director of Business Development, Jodie Riccelli.
Utilizing Beaver Builder ensured that across their many brands, they would start to see commonalities in the overall feel since they would be using similar modules. It also meant a streamlined approach for training and the subsequent execution of changes and maintenance on the sites.
Budget-friendly, Custom Modules, and Easy to Manage
When we first looked at the Pace Foods

4 min read Donna Cavalier
Business | elementor.com | Jan. 9, 2019

Elementor Acquires Layers WP

Elementor acquires Layers WP and makes all Layers themes available for free

Elementor Acquires Layers WP

Business | elementor.com | Jan. 9, 2019

Today, I’m excited to announce that Elementor has acquired Layers WP, a popular WordPress theme company. For those of you who are not aware, Layers is a WordPress theme brand, launched in 2014 by WordPress veterans, David and Marc Perel. With some beautiful themes, Layers saw much success over the years, partnering with Envato and other major players in the market. Back in 2015, Layers won #2 on Product Hunt and attracted a lot of attention. Over the years Layers accumulated over 375,000 downloads worldwide.
With the change of the tide in the WordPress ecosystem and the fast-paced shift towards all-in-one solutions in its market, David and Marc approached us with a proposal. We met in London, and were impressed by the enthusiasm and approach of these two creative entrepreneurs. Both of us found common ground in our approach and vision, and decided to explore the option of an acquisition.
Layers were looking to hand over the project to the right company. They wanted to find a complimentary product for their themes, a product that offered an intuitive and easy to use solution for designing a WordPress website. Their selling point was that Elementor could stand to benefit from the

8 min read WebDevStudios
Business | webdevstudios.com | Mar. 7, 2019

3 Things to Know Before Building a Sports Betting Website

Interested in building a sports betting website? There are three essential things you need to keep in mind before starting.

3 Things to Know Before Building a Sports Betting Website

Business | webdevstudios.com | Mar. 7, 2019

Disclaimer: Before building your own sports betting website, check the laws of your country and/or state. If you weren’t already aware, on May 14th, 2018, the Supreme Court struck down the Professional and Amateur Sports Protection Act, which previously only protected Nevada as the only legal sports gambling state. Some states were already pushing to change legislation prior to the official ruling both onsite and online. However, not all states have taken action just yet. In fact, only a handful have and not each of those have done so in terms of online gambling yet, only in regards to specific onsite locations.
As we approach the one-year mark on the ruling, I suspect this will continue to change. Slowly, more and more states will allow both onsite and online wagering to take place. There are some real benefits to legalizing sports betting, which are outside the scope of this article, but there is no shortage of information about all those particulars.
It’s not often that an entirely new industry, such as gambling, comes to the web. The internet has obviously has been around for 30+ years at this point, almost encompassing every aspect of life—from shopping to information

21 min read Aline
Business | ilovewp.com | Mar. 4, 2019

Talking to Michael Hebenstreit about WordPress after selling MHThemes.com

Michael Hebenstreit recently sold MH Themes, a popular WordPress theme shop with focus on magazine themes. In this interview he talks about running a WordPress business, Gutenberg, Newspack and the challenges when working from home.

Talking to Michael Hebenstreit about WordPress after selling MHThemes.com

Business | ilovewp.com | Mar. 4, 2019

In the last few years there have been many WordPress theme shops being sold by their original creators. Another such example is MHThemes.com, a popular magazine-style theme shop which now has a new owner – @flowdee, the owner of Amazon Affiliate WordPress Plugin. I thought it would be a good idea to speak to the original owner of MHThemes and poke around his mind a little bit. We went back in forth via email for a few weeks, so here’s the result of our conversation.
We talked about running a WordPress theme shop, magazine-style WordPress themes, Gutenberg, Newspack and the importance of separating work and family time.
1. About Michael Hebenstreit
Dumitru: Please tell the folks at home about yourself and about your involvement with WordPress.
Michael: My name is Michael Hebenstreit, I’m an investor and digital entrepreneur from Frankfurt am Main (Germany). My original background is in banking / equity trading. Running a WordPress business wasn’t really something I originally had planned, it rather was a coincidence.
7-8 years ago I was running various online magazines and experimented with online marketing and SEO as a hobby. That’s also when I started

5 min read WebDevStudios
Business | webdevstudios.com | Feb. 5, 2019

3 Questions to Ask Your Project Manager

Who is your main point of contact for your website development project? It's your Project Manager. Here are the questions you should ask.

3 Questions to Ask Your Project Manager

Business | webdevstudios.com | Feb. 5, 2019

Who is your main point of contact for your website development project? If you guessed the Project Manager, you are correct! Once your project is ready to kick off, you will be introduced to your project team, which includes a dedicated Project Manager. The Project Manager will be communicating introductions, status updates, deliverables, requirements, and more. Communication is very important during a website project. The ultimate goal is for the Project Manager is to ensure the client is fully aware of the project life cycle, timeline and status. The Project Manager will be asking various questions throughout the project discovery, development, QA and launch phase, but there are three key questions that you should always ask your Project Manager.
“How will we be communicating throughout the project?”
Typically, a Project Manager will plan how communications will take place between the project team and client well in advance of the project kick-off. Whether it’s via email, Slack, or a weekly status call, there is a primary way communication is delivered. At the initial kick-off call, you should ask the Project Manager to provide information on how communications will

15 min read Codeinwp
Business | codeinwp.com | Dec. 19, 2018

WordPress 5.0 Is Out and The World Didn't End - Transparency Report #46

True stories of the every day joys and hassles of running a WordPress business.

WordPress 5.0 Is Out and The World Didn't End - Transparency Report #46

Business | codeinwp.com | Dec. 19, 2018

Welcome to the 46th edition of the monthly transparency report (for November 2018). In this series, I discuss what has been going on in the business and share my learnings and strategies along the way. Click here to see the previous reports. This month, we talk:
Our Black Friday experience in 2018
There were two main sides to our Black Friday efforts this year: we hosted an exclusive offer over at ThemeIsle.com, and we also published a roundup of the best deals in the WordPress space on this blog. Let’s have a word on how it all went:

Business | mastermind.fm | Mar. 18, 2019

Mastermind.fm: Episode 106 - Interview with Mr Retirement Asif Rahman

In this Episode spoke about several very very interesting topics, about life, travel, WordPress, Bangladesh and our life philosophy! And yes, obviously it has a good focus on my retirement, as you could understand from the title!

Mastermind.fm: Episode 106 - Interview with Mr Retirement Asif Rahman

Business | mastermind.fm | Mar. 18, 2019

In this episode, Jean joins Asif on the show to have an informal chat between friends. We touch on some important topics such as:
the current state of WordPress and thoughts about its future,
what it means to retire in your mid-thirties,
the impact of travel and living abroad on our lives,
how our parents’ lifestyles shaped our choices and motivations
life in Bangladesh
Asif is one of my favorite people in the WordPress community; I really respect what he’s managed to achieve so far and best of all the fact that he has remained very humble and open to sharing his knowledge with anyone who approaches him for help and mentorship. I wholeheartedly support the drive to have Bangladesh host their first WordCamp ever, and hope to have the chance to visit this country in the near future.
Enjoy the show!
Jean
Links

11 min read Matteo Duò
Business | matteoduo.com | Mar. 23, 2019

The Proven Way To Collect More 5-Star Reviews On The WordPress Repo

Looking for a way to build a steady flow of 5-star reviews for your WordPress plugin? Check out how these top WP developers generated up to 700% more reviews in a month!

The Proven Way To Collect More 5-Star Reviews On The WordPress Repo

Business | matteoduo.com | Mar. 23, 2019

The truth is out there: very few users leave a review for a WordPress plugin. All plugin developers know it’s darn hard to get that 5-star review for their “baby”. In fact, data shows that the average percentage of users who leave reviews for a popular WordPress plugin is 0.2%. That means, for every 1000 users, only 2 will likely leave a review on the WordPress repository.
Not the most exciting statistical data, I know.
Yet, being able to collect (positive) reviews is important for a plugin developer because:
It’s your way to attract new users
The very first aspect prospect users look at are your reviews. We all look at those stars and yellow bars the second the page loads. I’m not saying it’s the only thing users pay attention to but an important one, for sure.
It’s your way to rank higher in the WordPress repository
The WordPress repository search algorithm factors in different elements you can control/influence and the average rating of your plugin is one of them. Therefore, the more 5-star reviews you’re able to collect, the better your chances to show higher and more frequently on the result pages.
It helps your clickthrough rate

7 min read WebDevStudios
Business | webdevstudios.com | Jan. 24, 2019

Website Branding Basics

Are you being consistent with your website branding? Learn the basics of branding your website successfully from an expert WordPress website designer.

Website Branding Basics

Business | webdevstudios.com | Jan. 24, 2019

Your website is a direct representation of your company’s brand. That is why it is crucial that your website is consistent, clear, and does a good job of representing that brand across all platforms and on the website itself. It can be quite easy to stray away from your brand with all of the new functionality or customization of websites these days, but it’s important to make sure that every part of your website, content, and social media all play with the same set of branding guidelines to ensure your user base receives the same level of quality across the web. Your goal should be to ensure that your website is built clearly to reflect your brand. The Basics
Every company should have a style guide. If you don’t, get on that. Within your company, you need to regulate your brand’s outward appearance, but you should also set the guidelines for external companies to use your brand properly. Even more importantly, you need to have a style guide for incoming and existing users and customers alike. Brand recognition is what drives sales and spreads your content around the web and material world.
All brand guidelines should include, at a very basic level, your brand

14 min read Kobe Ben Itamar
Business | freemius.com | Jan. 2, 2019

Divi Kingdom immediately increased revenue by 57% selling w/ Freemius

This is an interview with the creator of 'WooCommerce Builder for Divi' plugin, which had recently migrated it away from WooCommerce and started selling through Freemius. He immediately saw a staggering 57% increase in gross revenue, right on the 1st month.

Divi Kingdom immediately increased revenue by 57% selling w/ Freemius

Business | freemius.com | Jan. 2, 2019

Today we bring you a very pleasing success story: Abdelfatah Aboelghit created the great WooCommerce Builder for Divi plugin, and had recently migrated it away from WooCommerce and started selling through Freemius. He immediately saw a staggering 57% increase in gross revenue, right on the 1st month, so we decided to set up an interview with him to find out more: Abdelfatah, thanks for agreeing to answer my questions about you and your WordPress product business so soon, right after migrating it and selling through Freemius.
Let’s get started by getting to know you: where are you based and how did you first step into the world of coding WordPress products?
Hey, Thanks for having me! I’m based in a small village in Egypt. I’ve been in the WordPress coding products business for about 2 years now.
Before that, I was a pharmacist, but I’ve always been obsessed with creating websites for me and for my friends, using WordPress. I didn’t know how to write code at the time, until one day me and my friend wanted to build a very complex website which I couldn’t build with the available plugins, so we had to talk to a developer to do it for us. The developer

4 min read Weglot
Business | blog.weglot.com | Jan. 10, 2019

The Real Deal Breaker in Customer Success? Empathy.

Karina (Director of customer experience at Weglot) shares her vision of her job: "Treat every user with individuality and respect and try to see their issue from their point of view from the start. Kindness, in the end, goes a long way."

The Real Deal Breaker in Customer Success? Empathy.

Business | blog.weglot.com | Jan. 10, 2019

Let’s look at a typical scenario: You just downloaded an app you are crazy about trying, and you hit a roadblock. You can’t seem to figure out a step in the configuration and know it’s time to shoot over a quick email to support to see what is going wrong. You have a big chance of either coming across two types of help: Empathetic or textbook response-type of person. Empathetic: “I’m so sorry to hear you are having a hard time with our app, but I would be more than happy to figure out what we can do to make it work for you :)”
Textbook response-type: “Sounds like you installed it wrong. Here is the tutorial to do it correctly, Best.”
Which one would you want to receive? It seems like a no-brainer, but in reality, empathy does not grow overnight. It’s a feeling that you have to learn and nurture within you to come closer with a user the minute they reach out to you.
The truth of the matter is a big part of customer success, no matter the industry, is about connecting with customers, understanding their needs and frustrations, and communicating effectively with them. In short, it’s about practicing empathy — which your

5 min read Mark Gavalda
Business | igorkromin.net | Jan. 16, 2019

GoDaddy is sneakily injecting JavaScript into your website and how to stop it

Unless you explicitly opt-out GoDaddy is injecting a JavaScript tracker into your website's code.

GoDaddy is sneakily injecting JavaScript into your website and how to stop it

Business | igorkromin.net | Jan. 16, 2019

I recently started having issues with the admin interface of a website I run and decided to check the browser console to see if any errors were being displayed there. There were and among them was an error stating that a JavaScript map file being loaded (and failing) that I did not recognise. This meant that the actual JavaScript file itself was already loaded via my website. This set off all sorts of alarms for me and I started to dig in further. I checked the file system for any suspicious files, there were none. I checked the source code and templates for evidence of anything that has been added, there was nothing there. Yet all my pages were being served with the following <script> injected into them just before the closing </html> tag...
JavaScript
<script>'undefined'=== typeof _trfq

10 min read Kobe Ben Itamar
Business | freemius.com | Nov. 7, 2018

My Experience Submitting A Theme to ThemeForest

Daniel Carcamo tried submitting his premium theme for sale on the ThemeForest marketplace. He uses this guest post to share the entire experience, as well as his conclusions about WordPress product businesses and marketplaces in general.

My Experience Submitting A Theme to ThemeForest

Business | freemius.com | Nov. 7, 2018

Building your own Multi-Purpose theme from scratch can be a very tough project to take on. Getting it approved on ThemeForest? That’s a whole other layer of challenges that you’ll need to tackle. In this guest post, I’m going to share my entire experience of submitting a theme to ThemeForest’s marketplace. In February 2017 I started playing around with the idea of building my own Multi-Purpose events theme to be sold on ThemeForest. I knew, from the experience I gained of selling my own events plugin on CodeCanyon, that a complete solution was needed for customers who did not want to mix a plugin and a theme, but instead, wanted a complete solution in one single product.
Normally, when you need a website with an events functionality, you have to add various plugins to achieve it. This, in turn, can make your website slow and bloated, which is why I decided to build an event’s theme that had everything built into it.
By April I had already assembled my team of programmers and got to work. After weeks and weeks of testing and testing again, I felt that we had reached a point where we could submit the theme to ThemeForest for a review.
First Submission (Hard